Last Updated: June 24, 2025
This Privacy Policy explains how RAIPIAR Ltd. (“we,” “us,” or “our”) collects, uses, and discloses information about you when you interact with our Services, including our Facebook Lead Ads, TikTok Lead Ads, and website (collectively, the “Services”).
We are committed to protecting your privacy. Please read this Privacy Policy carefully to understand our practices regarding your information and how we will treat it.
1. Who We Are
RAIPIAR Ltd. 6th Floor, Victory House, Prospect Hill, Isle of Man, IM1 1EQ privacy@raipiar.com
Our primary operations are located in the Isle of Man. We provide services to individuals located in the UK.
2. Information We Collect
We collect various types of information from and about users of our Services, including:
A. Information You Provide to Us: This includes information you actively provide when you interact with our Lead Ads, website forms, or communicate with us. This may include:
Contact Information: Name (first, last), email address, phone number, physical address.
Professional Information: Company name, job title.
Inquiry Details: Information you provide in response to specific questions asked in our Lead Ad forms, such as your interests, budget, or specific service requirements.
Communication Content: Records and copies of your correspondence with us (e.g., emails, messages through social media platforms).
B. Information We Collect Automatically: When you interact with our Services, particularly our Lead Ads on platforms like Facebook and TikTok, certain information may be collected automatically. This information helps us understand how our ads are performing and to optimize our campaigns. This may include:
Device and Usage Information: IP address, browser type, operating system, access times, pages viewed, and the referring URL.
Social Media Interaction Data: Information about your interaction with our ads on social media platforms (e.g., clicks, impressions, engagement).
Tracking Technologies: Information collected through cookies, pixels, and similar tracking technologies deployed by social media platforms or on our website. This may include data about your browsing behavior and interactions with our digital content. (See Section 10 for more on Cookies).
3. How We Use Your Information
We use the information we collect for various purposes, including:
To Provide Requested Services: To send you newsletters, provide quotes, register you for events, deliver requested resources (e.g., e-books), or follow up on inquiries made through our Lead Ads.
Marketing and Promotion: To send you marketing communications and promotional offers that we believe may be of interest to you, in accordance with your preferences and applicable laws.
Personalization: To personalize your experience with our Services and to present you with content and offers tailored to your interests.
Service Improvement: To understand how users interact with our Lead Ads and Services, analyze trends, and improve the effectiveness of our advertising campaigns and offerings.
Analytics and Reporting: To measure the performance of our advertising campaigns, generate reports, and conduct internal research.
Compliance and Legal Obligations: To comply with legal obligations, resolve disputes, and enforce our agreements.
Security: To detect, prevent, and address technical issues, fraud, or other security concerns.
4. Legal Basis for Processing (for individuals in regions like the EU/UK under GDPR)
We process your personal data based on the following legal grounds:
Your Consent: Where you have given us clear consent for specific purposes (e.g., by ticking a box to receive marketing communications). You have the right to withdraw your consent at any time.
Performance of a Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract (e.g., providing a quote you requested).
Legitimate Interests: Where processing is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests (e.g., for analytics, improving our services, preventing fraud). We ensure a balance between our legitimate interests and your data protection rights.
Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.
5. How We Share Your Information
We may share your information with third parties in the following circumstances:
Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as:
CRM (Customer Relationship Management) Systems: To store and manage lead data (e.g., HubSpot, Salesforce).
Email Marketing Platforms: To send you emails (e.g., Mailchimp, ActiveCampaign).
Analytics Providers: To analyze user behavior and ad performance (e.g., Google Analytics).
Cloud Storage Providers: For secure data storage.
Social Media Platforms: When you submit information through Lead Ads, the data is collected by the respective platform (e.g., Meta, TikTok) and then shared with us. These platforms may also use the data according to their own privacy policies.
Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
Legal Requirements & Protection: If required to do so by law or in the good faith belief that such action is necessary to:
Comply with a legal obligation or lawful requests by public authorities.
Protect and defend our rights or property.
Prevent or investigate possible wrongdoing in connection with the Services.
Protect the personal safety of users of the Services or the public.
Protect against legal liability.
With Your Consent: We may share your information with other third parties when we have your explicit consent to do so.
6. International Data Transfers
Your information may be stored and processed in countries outside of your country of residence, including the United States and Ireland, where our service providers may be located. These countries may have data protection laws different from those in your country. When we transfer your information internationally, we take appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy and applicable data protection laws. Examples of safeguards include implementing standard contractual clauses, relying on adequacy decisions, or other legally recognized mechanisms.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
8. Data Security
We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
9. Your Data Protection Rights
Depending on your location and applicable data protection laws (such as GDPR or CCPA), you may have certain rights regarding your personal information, including:
Right to Access: To request access to the personal information we hold about you.
Right to Rectification: To request that inaccurate or incomplete information be corrected.
Right to Erasure (Right to be Forgotten): To request the deletion of your personal information under certain circumstances.
Right to Restrict Processing: To request that we limit the way we use your personal information.
Right to Object to Processing: To object to our processing of your personal information where we are relying on legitimate interests or for direct marketing purposes.
Right to Data Portability: To request a copy of your personal information in a structured, commonly used, and machine-readable format.
Right to Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the details provided in Section 1. We will respond to your request in accordance with applicable data protection laws.
You also have the right to lodge a complaint with a supervisory authority responsible for data protection in your country.
10. Cookies and Tracking Technologies
We (and our third-party service providers) use cookies, pixels, and other tracking technologies to enhance your experience, analyze website traffic, and personalize our advertising campaigns. This section explains what these technologies are, how we use them, and your choices regarding their use.
A. What are Cookies? Cookies are small text files that are placed on your device (computer, tablet, smartphone) when you visit a website. They are widely used to make websites work more efficiently, as well as to provide reporting information and assist with personalized advertising.
B. Types of Cookies We Use:
Strictly Necessary Cookies: These cookies are essential for the operation of our website and services, enabling core functionalities like security, network management, and accessibility. They do not store any personally identifiable information.
Analytical/Performance Cookies: These cookies allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. We typically use third-party analytics services for this purpose (e.g., Google Analytics).
Functionality Cookies: These are used to recognize you when you return to our website. This enables us to personalize our content for you, greet you by name, and remember your preferences (for example, your choice of language or region).
Targeting/Advertising Cookies: These cookies record your visit to our website, the pages you have visited, and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose, particularly social media advertising platforms like Meta (Facebook/Instagram) and TikTok for the purpose of running Lead Ads and delivering personalized advertisements. These cookies track your activity across different websites and social media platforms.
C. Other Tracking Technologies:
Pixels and Web Beacons: These are small graphic files (often called “tracking pixels” or “clear GIFs”) that may be included on our website or in our email communications. They are typically used to collect information such as your IP address, the time the content was viewed, and the type of browser used. This helps us to measure the effectiveness of our campaigns and communications.
D. How We Use Cookies for Lead Ads: When you interact with our Lead Ads on social media platforms, the platform itself (e.g., Meta Pixel, TikTok Pixel) may use cookies and similar technologies to track your engagement with our ads and your behavior on their platform. This data is then used by the platforms to optimize ad delivery and is shared with us to help us understand ad performance and lead quality.
E. Your Choices Regarding Cookies: You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by:
Browser Settings: Most web browsers allow you to control cookies through their settings. You can usually find these settings in the “options” or “preferences” menu of your browser.
Opt-out Links: For certain third-party advertising networks, you can opt out of their targeted advertising.
Platform Settings: Social media platforms often provide their own settings to control personalized advertising.
Cookie Consent Banner: Where required by law, we will present you with a cookie consent banner upon your first visit to our website, allowing you to manage your preferences.
Please note that if you choose to refuse cookies, you may not be able to use the full functionality of our website and some parts of our Services may not function properly.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
privacy@raipiar.com 0800 9987903
